Shipping & Delivery Policy
Last updated: 1 July 2026
We deliver across India — from the farms of Gujarat to the fields of Tamil Nadu, Uttar Pradesh, Maharashtra, and beyond. Here is everything you need to know about how and when your order will reach you.
🕐
Order Processing
1–2 business days after payment confirmation
🚚
Standard Delivery
5–10 business days (most cities & towns)
📦
Remote Areas
7–14 business days
1. Order Processing
Once your payment is confirmed, we begin preparing your order within 1–2 business days (Monday–Saturday, excluding public holidays). You will receive an email confirmation when your order is dispatched, along with a tracking number.
Bulk and B2B orders may require additional lead time. We will contact you if your order needs special arrangements.
2. Delivery Timeline
Estimated delivery times from dispatch:
| Location | Estimated Delivery |
|---|---|
| Metro cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Ahmedabad) | 3–6 business days |
| Tier-2 & Tier-3 cities | 5–8 business days |
| Towns & rural areas | 7–10 business days |
| Remote / hilly / border areas (NE states, J&K, Andaman & Nicobar, etc.) | 10–14 business days |
* These are estimates. Actual delivery times may vary due to courier delays, public holidays, or unforeseen events.
3. Shipping Charges
- Free shipping on orders above ₹2,000.
For bulk / B2B orders with heavy freight requirements, shipping costs may be quoted separately. We will contact you before confirming large orders.
4. Order Tracking
Once your order is dispatched, you will receive an email with a tracking number and courier partner details. You can track your shipment directly on the courier's website or through the link in your email. Your account dashboard also shows real-time order status updates.
5. Delivery Conditions
- Ensure someone is available at the delivery address to receive the package. If delivery is missed, the courier will attempt redelivery or ask you to collect from their nearest hub.
- Please inspect your package before signing the delivery receipt. If packaging is visibly damaged, note it on the receipt and photograph it before accepting.
- We ship to all serviceable PIN codes across India. If your PIN code is not serviceable by our courier partners, we will contact you to arrange an alternative.
6. Delays & Force Majeure
While we always aim to dispatch on time, Orgway Agritech is not liable for delays caused by circumstances beyond our control — including but not limited to extreme weather, transport strikes, natural disasters, government restrictions, or courier network disruptions. We will keep you informed if such situations affect your order.
7. Lost or Undelivered Shipments
If your order has not arrived within the estimated delivery window and tracking shows no movement for more than 5 business days, please contact us immediately. We will investigate with the courier and either dispatch a replacement or issue a full refund.
8. Contact Us About Your Delivery
Orgway Agritech
Bhavnagar, Gujarat — 364001, India